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Monday, August 12
 

2:00pm

3:30pm

4:00pm

5:00pm

Welcome and Conference Kick Off
Speakers
avatar for Annette Jorden

Annette Jorden

Director of Talent Development, LCS
Annette is an innovative and creative talent development professional with a passion for maximizing team and individual performance.  She has over 19 years of professional business experience with more than 10 years of experience working in the training and development arena... Read More →
avatar for Marcela Hermosillo-Tarin

Marcela Hermosillo-Tarin

Senior Talent Development Consultant, LCS
Marcela Hermosillo-Tarin is the Senior Talent Development Consultant for LCS.  She joined the LCS family in August of 2018.  Prior to joining LCS, she worked for the Iowa Department of Education as an Education Consultant where she focused on instructional design, professional development... Read More →


Monday August 12, 2019 5:00pm - 5:30pm
Des Moines, 3rd Floor

5:30pm

Corporate & Senior Lifestyle Field Update
Speakers
avatar for Allison Pendroy

Allison Pendroy

SVP/Senior Director of Life Plan Communities, LCS
Allison is senior vice president/senior director of life plan communities. She has operational business unit responsibility for the investments portfolio of communities within life plan senior living. Prior to joining LCS in 2009, Allison held positions within commercial real estate... Read More →



Monday August 12, 2019 5:30pm - 6:15pm
Des Moines, 3rd Floor

6:15pm

 
Tuesday, August 13
 

7:00am

8:30am

Keynote: Authentic Leadership
Speakers
avatar for Monica Friedman

Monica Friedman

Chief Human Resources Officer, LCS
Monica provides strategic human resources leadership to LCS and the LCS Family of Companies. Monica is a respected human resources professional with over 20 years’ experience leading complex HR initiatives with an emphasis in talent strategies, organizational design, culture, and... Read More →



Tuesday August 13, 2019 8:30am - 9:30am
Des Moines, 3rd Floor

9:30am

Strategies to Engage Challeging Employees Part I
Speakers
avatar for Jill Olson Ed.S.

Jill Olson Ed.S.

Facilitator and Coach for Leaders & Teams, Results Group
Jill Olson’s passion is to develop people and teams to ensure they are fully engaged and companies achieve their goals. People are a company’s greatest asset.With two degrees in psychology, she is able to use an understanding of people as it applies to process improvement, enhancement... Read More →



Tuesday August 13, 2019 9:30am - 10:00am
Des Moines, 3rd Floor

10:00am

Break
Tuesday August 13, 2019 10:00am - 10:15am
3rd Floor Foyer

10:15am

Roundtables
Speakers
avatar for Marcela Hermosillo-Tarin

Marcela Hermosillo-Tarin

Senior Talent Development Consultant, LCS
Marcela Hermosillo-Tarin is the Senior Talent Development Consultant for LCS.  She joined the LCS family in August of 2018.  Prior to joining LCS, she worked for the Iowa Department of Education as an Education Consultant where she focused on instructional design, professional development... Read More →


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Tuesday August 13, 2019 10:15am - 12:00pm
Davenport/Dubuque- 3rd Floor

10:15am

Roundtables
Speakers
avatar for Annette Jorden

Annette Jorden

Director of Talent Development, LCS
Annette is an innovative and creative talent development professional with a passion for maximizing team and individual performance.  She has over 19 years of professional business experience with more than 10 years of experience working in the training and development arena... Read More →



Tuesday August 13, 2019 10:15am - 12:00pm
Cedar Rapids/Council Bluffs -3rd Floor

12:00pm

1:00pm

Leveraging Navigation Program Data to Promote Value Proposition
Using a community case study as an example, learn how to best utilize the LCS Health and Wellness Navigation Dashboard to draw metrics and outcomes that speak to the effectiveness of your Navigation program.  Also gain information on how to translate these data points into benefits for residents and their family members, along with giving Sales & Marketing teams the right talking points to create community differentiation through your Navigation program.

Speakers
avatar for Tony Galvan

Tony Galvan

Director of Health & Wellness, LCS
avatar for Cari Brastad

Cari Brastad

Health & Wellness Director, Trillium Woods
Cari Brastad, RN is the Health and Wellness Navigator at Trillium Woods Senior Living in Plymouth, MN. Cari has been a Registered Nurse for 19 years with 24 years overall experience working in senior living. She is passionate about caring for residents, providing exceptional customer... Read More →



Tuesday August 13, 2019 1:00pm - 2:00pm
Davenport/Dubuque- 3rd Floor

1:00pm

CPS: Vendor Management Best Practices & Partnerships
Speakers
avatar for Anthony Greer

Anthony Greer

Director of Client Relations, LCS
Anthony Greer is the Director of Client Relations for CPS®. In this role he is tasked with ensuring all CPS members are receiving the highest level of customer service and that CPS is meeting all their expectations.Anthony has direct oversight for the CPS Client Account Managers... Read More →



Tuesday August 13, 2019 1:00pm - 2:00pm
Cedar Rapids/Council Bluffs -3rd Floor

2:00pm

Break
Tuesday August 13, 2019 2:00pm - 2:15pm
3rd Floor Foyer

2:15pm

Inclusive Leadership: Why are inclusive leaders good for organizations & how to become one
Speakers
avatar for Claudia Schabel

Claudia Schabel

President, Schabel Solutions
Claudia Schabel, President of Schabel Solutions, combines over a decade of experience as a Diversity and Inclusion practitioner with Fortune 500 companies and her multicultural background to offer coaching and consulting services in the areas of Diversity and Inclusion to businesses... Read More →



Tuesday August 13, 2019 2:15pm - 4:15pm
Des Moines, 3rd Floor

4:30pm

Home Office Reception & Tours
Tuesday August 13, 2019 4:30pm - 6:30pm
 
Wednesday, August 14
 

7:00am

8:30am

Strategies to Engage Challeging Employees Part II
Speakers
avatar for Jill Olson Ed.S.

Jill Olson Ed.S.

Facilitator and Coach for Leaders & Teams, Results Group
Jill Olson’s passion is to develop people and teams to ensure they are fully engaged and companies achieve their goals. People are a company’s greatest asset.With two degrees in psychology, she is able to use an understanding of people as it applies to process improvement, enhancement... Read More →



Wednesday August 14, 2019 8:30am - 9:30am
Des Moines, 3rd Floor

9:30am

Break
Wednesday August 14, 2019 9:30am - 9:45am
3rd Floor Foyer

9:45am

Leading Health & Wellness Groups Part I
Speakers
avatar for Shannon Myers

Shannon Myers

Research Fellow at The Harkin Institute & Adjunct Professor at Drake University, Drake University
Shannon Myers, M.S., CRC, is a nationally Certified Rehabilitation Counselor with a Master of Science Degree in Counseling from Drake University with a specialty in Clinical Rehabilitation Counseling. She is a Research Fellow at The Harkin Institute, Adjunct Professor at Drake University... Read More →
avatar for Dr. Robert Stensrud

Dr. Robert Stensrud

Professor, Drake University



Wednesday August 14, 2019 9:45am - 10:45am
Davenport/Dubuque- 3rd Floor

9:45am

Plant (O)ops!
Speakers
avatar for Craig Moody

Craig Moody

Director of Safety, LCS
avatar for Cassie Kinney

Cassie Kinney

Director of Litigation & Claims, LCS
Cassie Kinney is the Director of Litigation & Claims for LCS. In this role, she oversees matters involving insurance claims, litigation, or potential litigation against LCS, its subsidiaries, and managed clients.Cassie has responsibility for the organization’s claims and litigation... Read More →



Wednesday August 14, 2019 9:45am - 10:45am
Cedar Rapids/Council Bluffs -3rd Floor

10:45am

Break
Wednesday August 14, 2019 10:45am - 11:00am
3rd Floor Foyer

11:00am

Transitions and the Continuum of Care: Process & Strategies



Speakers
avatar for Sharon Fay

Sharon Fay

Director of Wellness, The Forum
Sharon is the Wellness Director and a Registered Nurse at The Forum at Rancho San Antonio. She joined The Forum in 2011, and currently oversees the Wellness and Fitness Centers, and Programs and Activities. Offering expertise in prevention and integrative medicine, Sharon has worked... Read More →



Wednesday August 14, 2019 11:00am - 12:00pm
Davenport/Dubuque- 3rd Floor

11:00am

LCS and Direct Supply Partnership Initiatives
During this session, we will cover several initiatives that LCS, CPS, and Direct Supply are partnering on to drive expense control and maximize financial benefits to communities. Specifically, the Preferred Product Savings program, which includes the rebate related to Residential Appliances.

Speakers
avatar for Andy Brown

Andy Brown

Contractor, Direct Supply


Wednesday August 14, 2019 11:00am - 12:00pm
Cedar Rapids/Council Bluffs -3rd Floor

12:00pm

1:00pm

Stop and Watch
Speakers
avatar for Susan Adams

Susan Adams

Director of Clinical Systems, LCS
Susan Adams is a performance driven Director of Clinical Systems with more than 25 year experience in health care. She joined LCS in 2010 and is currently responsible for leading multiple teams in the build, education, support, and maintenance of multiple EHR systems. Susan is a dynamic... Read More →



Wednesday August 14, 2019 1:00pm - 2:00pm
Des Moines, 3rd Floor

2:00pm

Break
Wednesday August 14, 2019 2:00pm - 2:15pm

2:15pm

Stress Management for Care Providers/Navigators
Speakers
avatar for Joanne Malleta

Joanne Malleta

Director of Resident Health Services, The Clare
Social worker by trade, Joanne Walsh Malleta has worked in senior living for more than 25 years and joined The Clare in 2013. As Director of Resident Health Services, Joanne acts as a liaison between residents, staff and outside parties. She also meets with residents before they move... Read More →



Wednesday August 14, 2019 2:15pm - 3:15pm
Davenport/Dubuque- 3rd Floor

2:15pm

Tag , You're It
Speakers
avatar for Kelley Klemish

Kelley Klemish

Business Unit Assistant, LCS
avatar for Kandy Olinger

Kandy Olinger

Safety Advisor, LCS



Wednesday August 14, 2019 2:15pm - 3:15pm
Cedar Rapids/Council Bluffs -3rd Floor

3:15pm

Break
Wednesday August 14, 2019 3:15pm - 3:30pm
3rd Floor Foyer

3:30pm

Keynote- Make Your Own Story
Speakers
avatar for Rick Exline

Rick Exline

Executive VP/Director of Operations Management, LCS
Rick Exline joined the company in 1978 and is responsible for the oversight of the company’s life plan communities including third party and investment senior living management services.  Rick oversees the communities’ senior living management teams, health care group, national... Read More →



Wednesday August 14, 2019 3:30pm - 4:30pm
Des Moines, 3rd Floor

4:30pm

Free Night
Wednesday August 14, 2019 4:30pm - 7:00pm
 
Thursday, August 15
 

7:00am

8:30am

Sales First
Speakers
avatar for Mike Marlow

Mike Marlow

Sales Engagement Manager, LCS



Thursday August 15, 2019 8:30am - 10:00am
Des Moines, 3rd Floor

10:00am

Break
Thursday August 15, 2019 10:00am - 10:15am
3rd Floor Foyer

10:15am

10:15am

Life Safety Code Updates
Speakers
avatar for Christina Smith

Christina Smith

Fire Inspector, Iowa Department of Public Safety
 Christina Smith is a sworn state peace officer and has been a Deputy State Fire Marshal with the Iowa State Fire Marshal Division for the last four years. She serves as a Fire Inspector assigned to the Fire Prevention Bureau, is a trained law enforcement officer, and is certified... Read More →



Thursday August 15, 2019 10:15am - 11:15am
Cedar Rapids/Council Bluffs -3rd Floor

11:15am

Break
Thursday August 15, 2019 11:15am - 11:30am

11:30am

Final Thoughts
Speakers
avatar for Marcela Hermosillo-Tarin

Marcela Hermosillo-Tarin

Senior Talent Development Consultant, LCS
Marcela Hermosillo-Tarin is the Senior Talent Development Consultant for LCS.  She joined the LCS family in August of 2018.  Prior to joining LCS, she worked for the Iowa Department of Education as an Education Consultant where she focused on instructional design, professional development... Read More →
avatar for Annette Jorden

Annette Jorden

Director of Talent Development, LCS
Annette is an innovative and creative talent development professional with a passion for maximizing team and individual performance.  She has over 19 years of professional business experience with more than 10 years of experience working in the training and development arena... Read More →


Thursday August 15, 2019 11:30am - 12:00pm
Des Moines, 3rd Floor